Last updated: 10 August 2026
These terms cover your use of the hosted Arbr AI Gateway at app.projectarbr.com (the "Service"), run by DAI Labs Private Limited ("we", "us"). When you create an account or use the Service, you agree to them. The open-source Arbr software you can self-host is separate and comes under its own MIT licence, not these terms.
Arbr is a gateway that routes your AI and LLM requests across providers, and adds caching, routing, budgets, and analytics. There is a Free plan with a monthly request quota, and a Paid plan with higher limits and extra features.
You add your own LLM provider API keys. You are responsible for whatever those providers bill you, for following their terms and usage rules, and for the content of your requests. Arbr is only the gateway; it is not the company that provides the underlying models.
Please do not use the Service to break the law or infringe anyone's rights, to reverse engineer or resell it beyond what these terms allow, to get around tenant isolation, security, or usage limits, or to build a competing hosted service.
We keep all rights in the Service and our software, apart from the separately-licensed open-source core. You keep all rights in your data and content. Each of us will look after the other's confidential information. We may use aggregated, de-identified data to make the Service better.
The Paid plan is billed monthly in INR through Razorpay at the current price. When you subscribe, you authorise us to charge you each month until you cancel. We may change prices with reasonable notice. Your LLM provider costs are billed to you by those providers, separately from us.
You can cancel any time, and cancellation takes effect at the end of your current billing cycle. Refunds follow our Refund Policy.
These terms apply for as long as you use the Service. Either of us can end the agreement if the other seriously breaks it and does not fix the problem within a reasonable time. We may suspend or close accounts that break these terms or do not pay. If the agreement ends, your Paid features stop at the end of the paid period, and we may delete your data after a reasonable window.
The Service is provided "as is" and "as available", without warranties of any kind so far as the law allows. We do not promise the Service will always be available or error-free, or that any AI output you get through it will be accurate or suitable for a given purpose.
So far as the law allows, neither of us is liable for indirect, incidental, special, or consequential losses. Our total liability connected to the Service is capped at the fees you paid us in the 12 months before the claim.
You agree to cover us for third-party claims that come from your use of the Service in breach of these terms, or in breach of the terms of the providers whose keys you use.
These terms are governed by the laws of India, and the courts at Pune, Maharashtra have exclusive jurisdiction.
We may update these terms now and then. If you keep using the Service after a change takes effect, that counts as accepting it. The "Last updated" date shows the latest version.